Full Feature Overview

Everything You Need to Manage Epicor Infrastructure

From real-time monitoring to remote control, ERPulse gives Epicor administrators complete visibility and control — without the complexity.

Monitoring & Visibility

See Everything — All at Once

Unified Dashboard

All your Epicor environments — IIS sites, app pools, TaskAgent services, and helper agents — in one real-time view. No tab-switching.

Real-Time Health Checks

Continuous polling of every registered component. Status updates every 30 seconds. See green, yellow, or red at a glance.

TaskAgent Queue Monitoring

Track pending, running, and stuck tasks across all Epicor task agents. Spot backlogs before they become outages.

Automatic Component Discovery

Self-registering helpers auto-announce all IIS sites, app pools, and services on their host. No manual inventory required.

Multi-Environment Support

Monitor DEV, TEST, PILOT, and PROD environments simultaneously. Isolate environments or view all at once.

Uptime History

Historical uptime records for every component. Measure reliability, identify recurring failure patterns, and plan maintenance windows.

Alerting & Notifications

Know Before Your Users Do

19 Alert Types

Comprehensive coverage: IIS site down, app pool stopped, service stopped, stuck tasks, long-running tasks, helper offline, and more.

Email Notifications

Send detailed alert emails to individuals or distribution lists. Configurable per-alert-type and per-environment.

Slack & Teams Integration

Post alerts directly to Slack channels or Microsoft Teams channels. Rich message formatting with component details and status.

PagerDuty Integration

Trigger PagerDuty incidents for critical failures. Supports auto-resolve when components recover.

Alert Thresholds

Configurable thresholds for stuck task age, queue depth, and response time. Tune sensitivity per environment.

Auto-Recovery Detection

Alerts automatically clear when components come back online. Get notified on recovery — not just on failure.

Remote Control

Fix Problems Without Leaving Your Chair

IIS Site Control

Start, stop, and restart IIS websites remotely from the dashboard. No RDP. No server login. Immediate execution.

App Pool Recycling

Recycle or restart application pools on any registered server with a single click. Critical for clearing memory leaks.

Service Management

Start and stop Windows services — including Epicor TaskAgent — across all registered helper hosts.

Action Audit Log

Every remote action is logged with timestamp, user, and outcome. Full accountability for all control operations.

Access Control & Security

Enterprise-Grade Security

Windows AD Integration

Authenticate with your existing Active Directory credentials. No separate account management required.

Role-Based Access

Three built-in roles: Admin (full control), Operator (start/stop, no config changes), Viewer (read-only dashboard).

Built-In Account Mode

Local username/password authentication for environments without AD. Ideal for DMZ or isolated networks.

Hybrid Auth

Mix AD and built-in accounts in the same deployment. Grant dashboard access to contractors without AD accounts.

Architecture & Deployment

Simple to Deploy, Easy to Maintain

Zero Database Required

All configuration stored in YAML files. No SQL Server, no SQLite, no external dependencies. Simple to back up and version-control.

Lightweight Helpers

Each Epicor host runs a tiny .NET helper service (~5MB). Low CPU and memory footprint — transparent to Epicor performance.

Self-Contained Controller

The Controller is a standalone .NET web application. No IIS required — runs as a Windows Service with a built-in web server.

Network Isolated

Helpers communicate only with the Controller over your internal network. No cloud dependency, no outbound traffic from helpers.

ERPulse vs. The Alternatives

Purpose-built for Epicor. Nothing else comes close.

FeatureERPulseManual AdminGeneric Tools
Dashboard UI
Epicor-aware alerts
Remote IIS/service control
TaskAgent monitoring
No database required
Self-registering helpers
Slack / Teams / PagerDuty
Windows AD auth
Setup timeMinutesN/ADays

Ready to Stop Flying Blind?

Plans start at $99/month for 2 servers — no long-term contract required.